[Resolved]  Grofers — since 18th april before the lockdown i am awaiting my order ord[protected] even though the are accepting new orders

I placed my order on 18th march and its 8th april today and i still haven't got my order and dont know when i will.

Their app showed many days they were accepting new orders but they didn't deliver my order not even yet.

Today again when i opened the app, they are saying they are open to accept new orders and are guaranting delivery within 72 hours but i just cant seemy to understand what crime i have done that they cannot deliver my order when they can accept new orders. I have been ordering grocery from grofers from past few years and they are taking advantage of this pandemic to treat me lower than others, not to mention i paid in advance by cc.

Seems like i will have to wait forever to get my order while they fulfil customers who are benefiting them more at the moment.

Very sad and depressing service by grofers. No wonder profit comes first then service,