[Resolved]  Grofers — transaction issue

Address:R T Nagar, Bangalore
Website:Grofers online

I orderedon 31st march 2020.. While paying online it showed that the order is not placed and the money will comeback to my accouunt within 7 days... On second attempt, with same massage on screen, i reported and after some time got the sms with orderr number... Tomorrow is my delivery date... While today i chcked my account i was surprised that the amount for which the order was not placed, is not credited back.. Then i check my grofers accouunt to find that this order is also showed as placed... I had to cancel and again they say, the money will come back in 7-10 days... Now i am very much suspicious about the delivey of placed order tomorrow as well as the refund of cancelled order..
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Aug 12, 2021
Complaint marked as Resolved 
Verified Support
May 13, 2020
Grofers Customer Care's response
Hi! We apologise for the inconvenience caused. It'd be great if you may help us with the registered mobile number over info[at]grofers[dot]com and needful will be done.
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