Groupon India / Nearbuy — coupons of mcdonald's purchased but not redeemed

Address:390007

Dear team,

I have purchased 3 coupons of mcdonalds from nearbuy.com application which supposed to expire on 15 feb 2019. I visited mcdonalds o p road vadodara on that last day and i tried to redeem my all attached 3 coupons but system shows error continuously. Mcdonalds staff tried 3-4 times but not done. Also tried to reach customer care but could not connected.

Due your system issue my all 3 coupons is got expired and all my money wasted. Last time also this problem was occurred. I tried to reach customer care from store only but could not reach.

After that when i mark a mail to customercare or nearbuy they asked to contact macdonlds store and coupons were already used but didnt provided any details o[censored]sage time or date.

Kindly provide resolution at the earliest.

How embarrassing it was at store due to your error/issue. When it could not redeem why should we buy such coupons from you.

Kindly provide resolution or refund at the earliest.
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I have purchased a voucher using Nearby.com, cancelled it within the stipulated time but refund corresponding to it has not taken place yet.

Need a refund for the cancelled voucher ASAP.
I have been waiting to for more than 1 month.

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