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Groupon India / NearBuy

[Resolved]  Groupon India / Nearbuy — Credits expire without informing me.

Address:New Delhi, Delhi, 110062
Website:www.nearbuy.com

Hii team
I got 1500 credit by your referal program. Before 31 march they are showing in my account, but yesterday I checked that there was no credit in my account. Also in mobile app you are not showing any expiry date of credits. Not even you send me email or message regarding this. This is not a right way to deai with customers. Please refund my credit as soon as possible. My email id is [protected]@gmail.com
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Aug 5, 2021
Complaint marked as Resolved 
Groupon India / NearBuy customer support has been notified about the posted complaint.
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Comments

Hi Beniwal(Beniwalrtk),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy
Reply
Hi Beniwal(Beniwalrtk),

We wish to inform you that we have already shared an update via email with all the details on your escalation ticket ID 75318. Feel free to get in touch with us for any further assistance in future.

Thanks,
Team nearbuy
Reply
Hii team
This is not a right way to deal with genuine customer. I am leaving nearbuy from today and never use it in future and in any customer. Shame on you.
Reply
Hi Beniwal(Beniwalrtk),

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
Reply

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