[Resolved]  Groupon India / Nearbuy — Declined for service

Address:New Delhi, Delhi, 110059
Website:www.nearbuy.com/deals/delhi-ncr

E-mail which I have sent to Nearbuy

Hello,

I found pathetic services from you guys. You guys spoils my Valentine’s Day. You guys don’t mention things on your website but still impose your rules on their clients without mentioning anything on your website. I was lucky enough that I had my Credit Card that day otherwise I would have been in big trouble. But I will raise this for those who believe you guys, who trust your website.

Let me tell you what happened and why I am going to file a case against your company. I purchased a deal on Wednesday 10th Feb 2016 for Valentine’s Day. I called you guys on Thursday to confirm if I can use that coupon on 14th Feb or not. Your rep did confirmed it for 14th and got contact number of The Frat House. I called them to confirm my table and again did get the confirmation and got everything recorded on my cell ph. But when I went there on 14th Feb, the manager from the restaurant denied me to entertain that coupon. I told him that I have my table booked and I did get the confirmation as well but still he denied for it.
I did called called care dept to share all that and then I realized and it was a mistake from your end as you guys forgot to mentioned that the coupons are not applicable on 14th Feb. You guys spoils my Valentine’s Day. Because of you I had a bad impression over my spouse and now you have to pay for it. I want compensation for what has all happened just because of you.
I have all the evidence and will be filling a case on Friday and will let everybody know about your Fake deals that you offer.
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Complaint marked as Resolved 
Groupon India / NearBuy customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2016
Groupon India / NearBuy Customer Care's response
Hi kunal dhall,

We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue.

Thanks
Team nearbuy
Verified Support
Feb 29, 2016
Groupon India / NearBuy Customer Care's response
Hi kunal dhall,

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
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