[Resolved] Groupon India / Nearbuy — Hotel | |||||
Sir, I did booking in Hari Mahal Hotel in jaipur through Groupon application. And it showed the booking at 2499 in main hotel, which can be checked on its website now also. But when we reached hotel, they offered us the room in service appartment which was combined lobby room behind the main hotel and was not acceptable to us. So I called groupon but they replied that they cant do anything. And because of that we had to search for other hotel at 12:00 in midnight which caused so much of problem. And till now Groupon has not returned my money, Total amount was 4499Rs. I want strict action should be taken as these kind of applications mislead tourists and when we reach destination, we have to face problems. Thanks Chhavi Chaudhary Was this information helpful? | |||||
Complaint marked as Resolved
Groupon India / NearBuy customer support has been notified about the posted complaint. Verified Support Jan 20, 2016 Groupon India / NearBuy Customer Care's response Hi chhavi chaudhary, We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue. Thanks nearbuy | |||||
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