Groupon India — NO DELIVERY ON TIME AND NO REFUND AFTER CANCELLATION OF ORDER

Address:

Ahmedabad, Gujarat

RESPECTED SIR, I HAVE PURCHASED Orange Snack Maker FROM GROUPON.CO.IN (CODE:-0070195RUU) ON 1ST JANUARY.2015 THEY HAVE TOLD TO DELIVER IN 10 DAYS.WHEN THEY DOES NOT DELIVER IT WITHIN TEN DAYS I HAVE COMPLAINED THEM ABOUT IT SO THEY TOLD ME TO WAIT FEW MORE DAYS.FINALLY I CANCELLED MY ORDER DUE TO LATE DELIVERY AFTER 13 DAYS. NOW WHEN I CONTACTED THEM FOR REFUND.THEY ARE NOT REFUNDING MY AMOUNT AND SAYING ME THAT THE PARCEL IS IN COURIER AND WHEN IT WILL RETURN TO THEM THEY WILL PROCESS REFUND ONLY AFTER THAT.NO CONDITION LIKE THAT MENTIONED IN THERE WEBSITE RULES OR TOLD BY THEM BEFORE.WHY SHOULD I WAIT SO LONG FOR MY REFUND? COURIER DELIVER NOT DELIVER IS IT MY ISSUE? WHAT IS ABOUT INTEREST ON MONEY DUE TO BLOCKAGE OF MY MONEY FOR SUCH A LONG TIME