[Resolved]  Groupon — Not following the terms laid in the deal

Address:Bangalore, Karnataka

Dear Sir/Madam, I bought a deal from groupon's travel desk worth rs10000 for stay in nani retreats, however after a day I get a call stating that the deal can be only made available in 14000 for the dates that I had selected, and this was no where mentioned in the term & condition of the deal. All the travel booking made by me had to be cancelled.This is a good example of how they are bluffing customers . At one place they lure users by reduced rates and discount percentages and if a consumer opts for any of the deals, they ask for extra amount. Strict action should be taken against GROUPON. Thanks Bhavya Tiwani
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi BhavyaTiwani,

We are really apologetic for the experience you had. We would need your Order ID, contact details and also the link where you have found this deal at [protected]@Groupon.co.in to help you. Kindly provide us the same, so that we can escalate the issue.

Regards,
Groupon_In

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Groupon India / NearBuy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    224
    Pending
    0
    Resolved
    87
    Groupon India / NearBuy Address
    Building No. 20, Pushp Vihar Commercial Complex, New Delhi, Delhi, India - 110062
    View all Groupon India / NearBuy contact information