Growfitter — Service failure

Address:Growfitter Private Limited registered address is GROWFITTER PRIVATE LIMITEDVAKOLA POLICE STATION SANTACRUZ EASTB/104 SHREE SAINATH SOCIETY400055 MUMBA
Website:Growfitter.com

Growfitter is application that give reward for walking basically for completing the session provided by it.For which membership of rs 999/ year was taken as fee. In this I have to walk for 30 min out of 40 min everyday for 200 consistently by opening the application which runs on internet and as per rule of app I walked consistently 30 mins for 123 days, but on one sudden day . the notification launched by government of AGNIVEER and due to that a hue and cry take place in country and it become violent and because of that internet was completely shut down in many district of Bihar including mine .Due to unavailability of internet the app was not opened so on the same day I contacted the costumer care executive of Growfitter and explained the issue which I am facing. He noted that and and said he will convey it to upper authority . but after 5 days when internet is working what I see that all my consistent effort have gone vain because they cancelled all my rewards. when I complained about it they said it was not their fault when I said it was neither my fault they said we donot help you and when I connect to their support team. She gave me vauge reason to cancel my rewards.
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Aug 18, 2022
Updated by Gaurav Deep Rajan
Growfitter is application that give reward for walking basically for completing the session provided by it.For which membership of rs 999/ year was taken as fee. In this I have to walk for 30 min out of 40 min everyday for 200 consistently by opening the application which runs on internet and as per rule of app I walked consistently 30 mins for 123 days, but on one sudden day . the notification launched by government of AGNIVEER and due to that a hue and cry take place in country and it become violent and because of that internet was completely shut down in many district of Bihar including mine .Due to unavailability of internet the app was not opened so on the same day I contacted the costumer care executive of Growfitter and explained the issue which I am facing. He noted that and and said he will convey it to upper authority . but after 5 days when internet is working what I see that all my consistent effort have gone vain because they cancelled all my rewards. when I complained about it they said it was not their fault when I said it was neither my fault they said we donot help you and when I connect to their support team. She gave me vauge reason to cancel my rewards.
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    Growfitter Private Limited registered address is GROWFITTER PRIVATE LIMITEDVAKOLA POLICE STATION SANTACRUZ EASTB/104 SHREE SAINATH SOCIETY400055 MUMBA
    India
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