Gujarat Gas Limited is deliberately using a faulty billing policy and system to cough up more money from domestic consumers without consumer's knowledge.
For all House Close meter reading events, company regularly supplies minimum bills and levy money accordingly. And when meter is read during subsequent visit, company charges for gas consumption based on difference from the last meter reading - which might have occurred sometimes 6-9 months back.
1. What about bills payed in the interim -- where company has taken into consideration some consumption?
2. If gas price is increased later, company still charges on entire duration from the last meter reading. Why?
==please see attached bill==
last meter reading was on 14 Dec 2022, current meter reading is on 21 April 2022. Gas price changed (increased substantially) wef 8 April 2023.
However, company has charged consumption of entire 4 months on new gas prices (which came into existence merely 13 days back), resulting my bill to Rs 2880/- for two months!!! And what about interim bill that company has already deducted from advanced deposit money?
==
Above both practices are not consumer centric, and company wipes double money.
Company should be heavily penalized for sustaining such wrong billing since years and return back consumers' money.
Thanks.
-Dhiren Patel, Vesu Surat (Gujarat Gas customer number[protected]
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