Gujarat Gas — (Customer Id :[protected] New Gas Connection not started even after 2 weeks o[censored]nderground connection.

Address:

Althan, surat, gujarat

I applied for new gas connecton on dt.[protected]. The pipe laying inside House and underground connection has been done since a long back. The underground connection with main gas line was made on dt.[protected], and was informed that the gas supply will be started within 2-3 working days.
Now, it has been more than 15 days(more than 110 days from applying for new connection), still my gas supply has not started, I have called numerous times on the customer care number, but I am being told everytime that your complain has been registered and your supply will get started soon, but till date nothing has been done.
My family is experiencing very trouble due to the unnecessary delay in starting gas supply from your end. The person who was in-charge of my underground connection (Mr. Ketan Mistry - Gujarat Gas employee Mobile No.[protected]) is also not receiving my calls.
It is my humble request to you to start my gas supply as soon as possible without any further delays.