Gujarat Gas — New connection has not arrived

Application no:80511693
Customer name- Yogendra Kumar sonaram sonwani
I have applied for new connection on 15/04/21 and yet it's still not done.
I have also visited the office many time but ignorant staff have not gave any kind of clear response also instead of giving specific answer they gave you 10-15 day time period for action and now it's 1year is passed still connection is not done.