Gujarat Gas — Regarding not working connection

Sir,
It is to inform you that since 04.07.2020, the Gas connection is not working. I have called so many times in the customer care, everytime they replied that it will be start working by today but still it has not been started even they don't tell what is the issue and how much time it will get to he solved. So kindly do the needful immediately. Connection details is furnished as under:
Customer ID:[protected]
Add: Muktanand Society, Gandhi Road, Bardoli : 394601
Contact no: [protected]