Gujarat Technological University — Duplicate payments for convocation fees were not refunded.

I paid the convocation fees on 22 May 2023 but it did not reflected on gtu student portal, Finally it reflected on third transaction. I still did not get the refund for first 2 transactions. I am not getting any replay from them. On the gtu bill desk website (https://billdesk.gtu.ac.in/) It is clearly shown that there are 3 transaction which were succeeded for convocation fees. I am attaching the photo of those transaction details. I need refund for my first 2 transactions. The total amount 1000 should be paid to me.

Name : Rohit Baisane
Enrollment Number :[protected]