Gujarat University — convocation fees paid from my account amount was deducted and transaction was not completed

Address:	Ahmedabad, Gujarat
Website:	Gujaratunivesity.ac.in

Dear sir / madam,
I have paid 260rs for to gujarat univesity as convocation fees on 17/11/18.
At that time website was too slow as i have entered my card otp and clicked on pay website was crashed.
Amount was deducted from my account but is was not shown to my application for convocation.
Which was done for eduction / b. Ed (Samester system) -2018 / seat number 02230.
I have to pay 2nd time to complete fees and formality for convocation requesting you to proceed for refund of dispute amount.

Transaction details are as per below
17/11/18 offus vin/gujarat uni/[protected]/0 debit 260.00
Transaction done from my icici bank debit card 4143xxxxxx000749.
Thank you.