Gujarat University — document verification

My name is Steffi Pravasi. I am an ex-student of Gujarat, and I am writing this mail with a heavy heart full of complaints about this university’s lack of paying attention to students’ problems and more on making MONEY. I live in Canada and want to get my WES done for education verification. The process before COVID-19 was simple and easy, as soon as COVID started, all other universities started with a simple process online by just directly applying for WES and getting work done within a week. I applied for the first time around March through the form of the online services, which asks “What service are you applying for?”. First, tell me how I am supposed to know what documents need to be sent. I paid for transcript verification (Rs 6*500 = Rs3000 plus Rs 500 for sealed cover), plus the courier charges $1200. My document got rejected. My dad then applied for degree verification as we were still not sure what document needs to be sent. He paid Rs 200 plus Rs500 for sealed cover and the courier charges separately. Still, my document was rejected. My dad then applied for mark sheet verification, where GU only gave him my last semester mark sheet on a sealed cover. As the flights were closed between Canada and India, we waited for 3-4 months for the flights to open. When my aunt finally went to the GU office to request if they could send my documents online, they charged her an additional Rs200 to just mail the documents to WES, plus Rs500 to seal the cover back. My PR process is stuck for the last 1.5 years just because of the carelessness of the Gujarat University staff as they don’t respond when calling them, they keep the phone engaged all the time, when you go to the office in person, they don’t respond saying that its COVID. And still, my WES documents are not done after wasting this much money and time.

I want some serious action to be taken now and the GU people must take the students to request seriously and make things clear rather than just making money. If not, I am going to keep on mailing this concern to different people till some action is taken.

I hope I will be reverted with a piece of positive news.

Thanks, and regards
Steffi Pravasi