Gurudev Motors — Sir

Address:	600058
Website:	www.skoda-auto.co.in/service/customer-care

Sir, Iam Antony Manoj Xavier i own a skoda octavia car of regestration number TN 12 Q 8199.unfortunately i meet a accident near pondicherry there said that there is no skoda help line in that area so i bought it to chennai .the accident is on 11/12/16 on 13/12/16 i came to my nearest sevice center which is ambattur GURUDEV MOTERS there said we cannot take the vechicale come on 19/12/16 which is monday.i handovered my car . i have reacently cheak my car to know the status there is no action no work is done till 23/12/16. i ask them to give the vehicale before 25/12/16 .still i dont know what is going on . but now they told that we dont have some parts so u kindly give us a advance amount so that we can make order.even i have put a BUMPER TO BUMPER insurence BAJAJ .of rupees 1 lakhs they are treating the custmer like anything. so please kingly make a note and make a response and make satisfy he custer for choosing skoda.