Hans Travels — compromise with safety standards for your 21 ac bus

R.K. AGRAWAL

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452018

My berth no. 27 has an iron bottle halder and a fall protection bar in either side where i'm supposed to rest my head. Towards the leg is a tv monitor. The berth size 24inches *62 inch...
Am i to be caged and lie still to avoid hitting on either side by an iron rod. Pictures available.
My height is 5feet 5 inch (65 inch) please help avoid any accidental injury. Roads are bumpy and tge driver is rash.
I have to travel further 12hrs in same situation.
I called up customer care explaining my situation but they were unable to address my concern.

Please resolve
Neetu agrawal

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Hans Travels customer support has been notified about the posted complaint.

Jan 23, 2019

Updated by R.K. AGRAWAL My BERTH NO. 27 has an iron bottle halder and a fall protection bar in either side where I'm supposed to rest my head. Towards the leg is a TV monitor. The Berth size 24inches *62 inch...
Am I to be caged and lie still to avoid hitting on either side by an iron rod. Pictures available.
My height is 5feet 5 inch(65 inch)PLEASE HELP AVOID ANY ACCIDENTAL INJURY. Roads are bumpy and tge driver is Rash.
I have to travel further 12hrs in same situation.
I called up customer care explaining my situation but they were unable to address my concern.

Please Resolve
Neetu Agrawal