Hans Travels — Faced inconvenience and a lot of damage.

Address:

Shivam Tripathi, Ward No. 7, House No. 203, Virendra Nagar, Bhind, Madhya Pradesh, 477001

I have booked two seats from Nagpur to Raipur, seat no. 7 &8, bus timing is 3:30 am from Nagpur, and I get a call from Hans travel that your new ticket has been sent to you and now your bus will start at 7 am instead of 3:30am and if you cancelled your ticket you won't get any type of refund ... I again checked the list of buses on hans travel app and the booking was open for that bus of 3:30am .. unnecessary my ticket has been transferred to another bus... I was coming from 20 hours journey to catch that bus and at the end i had to loose that bus ... I faced a lot of damage and waste a lot of time because of this uncertain event.
Kindly look in to the matter and provide a proper compensation for wasting my time and damage within 15 days from 10th November 2020.
In case of failure, I will go for a the judicial proceeding against Hans travels.
Thank you so much