| Address: | Indore, Madhya Pradesh, 452001 |
Dear hans travels team,
We had been travel on hans travels on dated 03.09.18 from indore to satara which is bus number mp09fa8347 this bus is valvo multi axle sleeper ac.in which the ride got the following problems.
1) surviving a major accident that is in the moving bus both the wheels on the same side of the rear axle got out. Did not get even after finding 1 wheel. This is sefty related point. This incident is in front of rahuri agriculture college.
2) this incident happened at 3:30 am. Until 7:30 am, there was no contingency plan by hans travels.
3) after 4 hours of trouble by passengers, he shifted the passengers on single axle non-ac hans travels bus which number is mp09fa8350. This bus route is from indore to pune, in which bus is no space of till stood up. The child, elderly and woman was very much trouble. At this bus, we reached pune sangamwadi at 12:05, while we had to reach at 6:00 in the morning. My ticket from indore to satara but bus is drop in pune.
Please give me the following charges, which is has gone by my pocket.
A) my total ticket amount 1934 ₹.
B) hotel charges 1000₹ at pune.
C) auto fare total 225+200= 425 ₹ pune sangamvadi bus stop to hotel and hotel to bus stop.
D) ticket from pune to satara 458₹.
E) my time wastage due to which my meeting is cancelled and discomfort and inconvenience charge is 2000₹.
Total a+b+c+d+e= 1934+1000+425+458+2000=5817₹
Please justify, after this incident how will passenger are trust on hans travels.
Regards
Akhilesh birla
Mob no [protected]
Mail id [protected]@yahoo.com
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