Hans Travels — Pickup did not happened for PNR[protected] no contact by staff

Address:

INDORE 15/3, South Tukoganj (Near HDFC Bank) Dhakkanwala Kua, Indore-452001 Phone No : 0731-2510007-8-9, 9424388888 Helpline No : 9424388888, 0731-2510007-8-9

Hi,

I have booked a bus ticket from Mehkar to Raipur PNR[protected] on 8th Nov 2020 but the driver or nobody called me to pickup. I was taking continuous follow-up however the driver was anguishly talking and was providing false information of the bus location. This is very bad service from Hans travels and my one day has lost.
I request you to check for any alternatives to transfer this ticket for tomorrow or please refund my money.

Regards,
Gajanan Jaybhaye