Comments
Hari Traders service wasn't good. one of the very very worst company every to participate at trade center show. I am strongly recommend customers not to buy from hari traders maduravoyil. I booked on 2nd Oct 2016 at trade center and delivered on Jan 2017 after several (uncountable) followups with scratches. After few days the cloth cover on cushion getting peeled off and provided complaint to them. No one came to visit and I watsapped the photo to them as well. Finally, I took all the 10 cushions to their godown at maduravoyil and showed the issue we had with cushion. Then, they replaced with new cloth to the cushion and delivered with lesser size in length of the cushion.
Then, again I took them back with the complaint of seating length was 4 inches less than regular. Again, without informing us, they pasted the cutting cushion and increased the length, also they put the cutting cushion inside, so that when customer opened the zip, they won't see the cushion was cut and pasted. I opened the cushion cloth to wash after a year and shockingly noticed it was cut and pasted. They mentioned cushion have 5 year warrenty coz, it is shriram branded and now no response with them.
At the same, they mentioned it was teak wood but it was not teak wood I paid rs.40000 for this sofa and ridicules it won't digest for them. I spoke to the owner as well he never address customer as customer. Look like we are his slaves.
Only I can curse them everytime when I pull the cushion out. Worst service and cheating company.
Then, again I took them back with the complaint of seating length was 4 inches less than regular. Again, without informing us, they pasted the cutting cushion and increased the length, also they put the cutting cushion inside, so that when customer opened the zip, they won't see the cushion was cut and pasted. I opened the cushion cloth to wash after a year and shockingly noticed it was cut and pasted. They mentioned cushion have 5 year warrenty coz, it is shriram branded and now no response with them.
At the same, they mentioned it was teak wood but it was not teak wood I paid rs.40000 for this sofa and ridicules it won't digest for them. I spoke to the owner as well he never address customer as customer. Look like we are his slaves.
Only I can curse them everytime when I pull the cushion out. Worst service and cheating company.
Hari Traders's reply, Dec 10, 2018
this is from HARI TRADERS
You came to our office and you saw the cushion and then only it was delivered. You have asked for an irrregular size of cushion which is not available then you suggested to paste that extra inch which we have done. This also you have seen when you came to your office after pasting work. The product was delivered to you in november not in january as you have mentioned
You came to our office and you saw the cushion and then only it was delivered. You have asked for an irrregular size of cushion which is not available then you suggested to paste that extra inch which we have done. This also you have seen when you came to your office after pasting work. The product was delivered to you in november not in january as you have mentioned
victimofharitraders
First you please upload your order number, so that we can analyse the position and do the need ful