Harvest Gold — Black Colour on Bread slices

Address:

New Delhi, Delhi

I have purchased white bread of harvest gold on 21st July from Mayur Vihar Phase-1. On opening I have found black colour on 2 slices of bread. regardless of this my son has ate 2 slices which was good without consulting me. Immed. in the morning itself I called up their customer care and informed them regarding the black colour. Even I have sent an e-mail with photographs to them. Telephonically they assured me that next day they will sent their representative to find out why it is so. But to my surprise no one has visited, nor there is any action on this. 25th July is the expiry of the product. It seems to be the Harvest Gold people are taking the things very litly. Kindly advice where I can escalate this matter so that in future this should not happen to others.