I registered for an auction which was to be held on 19th April and paid the EMD amount of 830000 rupees on 18th April 2022. The Auction for the particular property got cancelled without any prior notice and on calling the support number I got the response that I will be getting the refund within 3 working days.
3 working days from 19th is 22nd and today is 18th May 2012 i.e. a complete month and I still am waiting for the refund of my money in spite of calling daily and they've told me that they've raised an SR for this too.
Nobody from hsvp team replied. Rohit kohli is a point of contact who never replied on this issue.
I checked with bank Helpdesk numbers and they’ve mailed back saying the payment is not initiated feom hsvp and they’re checking the status of the refund which might take another 1 - 82 days.
I am loosing on a large amount of interest on the huge amount of money for me.
I request you to please help me on this issue on priority now because I need to invest this money somewhere and I cannot afford to have them locked here for no reason.
Auction id is: 10052
Txn Id: 93782
Auction date- 19th April
Mail id - [protected]@gmail.com Was this information helpful? |
Post your Comment