Haryana Urban Development Authority [HUDA] — unethical behaviour

This is with reference to the water and sewerage bill of haryana sehari vikas phadikaran.
Consumer no: 12229718
Site code: 121317 gurgaon iii
Name and address: yash kumar varma, 283p, sector-45, gurgaon.
I would like to draw your kind attention that whenever the water reader, visit our residence for meter reading, he just mention that the door is closed. We have a guard who is working 24 x 7 x 365 days. But the reader doesnot take any pain to knock the door so that he can take the reading of the water meter.
By chance today i was just to exit my premises today when they were there to take the reading, they immediately print out the receipt which is mentioned that the door is closed, i told them to take the reading, but they refused and said that our work is done and they went immediately from the site.
This is the attitude of the water reader, it means that if we oblige them then they will take the water reading of the meter.
I was never expecting this kind of attitude since bjp government is against corruption.
You are requested to look in the matter and send the water reader again for the reading.
Awaiting your favorable comments as soon as possible.
Thanks and bye