[Resolved]  Hashtag Dms — Money deducted from account but didn't get any order I'd for hsrp

Address:G 403 jaipuriya sunrise green apartment ahinsa khand 1 indrapuram Ghaziabad Uttar Pradesh

Dear sir,
I made a payment of rs 450 for hsrp but I didn't receive any order I'd nor any details about how I will get the number plate?! Kindly help. I am attaching the screenshots also for your reference.
Thank you
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Feb 3, 2022
Complaint marked as Resolved 
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Update: REFUND PROCESSED.
Dear customer
Please be informed that this website only serves informative and guidance content in the form of self help ebooks.
In case you have not been informed of this or have not read the details clearly before placing an order, a refund shall be issued for your transaction as well. (As per our refunds and returns policy)

Addressing any other instances for this, the following is intimated -
Please mention the payment ID received on email at the time of placing the order so that a refund can be quickly initiated.

We hope this helps solve the issue.
Thanks and regards

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    G 403 jaipuriya sunrise green apartment ahinsa khand 1 indrapuram Ghaziabad Uttar Pradesh
    India
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