HBL Global — Slow processing

Address:

736135

Respected Sir,
We are SBI lovers and bonafide customers of it and hold several accounts in different Branches of your Bank.

Myself Ahashanul Karim (2nd applicant), along with my younger brother Abu Arshad Ayub (1st Applicant) have applied for an HBL (Rs.2000000/- twenty lakhs) with your Dinhata Branch (Cooch Behar, West Bengal, Branch Code 000209, IFSC Code-SBIN 000209) on 28.03.2016.

I (46 yrs) am a Gazetted Officer under the School Education Deptt. of Govt. of West Bengal since 24.06.98 and presently getting a Gross Salary of 57000/- per month (date of retirement is due on 30.09.2029) and my brother(26 yrs.) is a settled businessman and he has more than Rs.1000000 (ten lakhs) of FDC with the said Branch besides an SB account.

We submitted all our relevant documents with our application form. But even after so many days the Dealing Personnel of the Bank is making only verbal transactions with my younger brother pointing his confusion on the land concerned. Details-Holding No. 130/6. Plot No. 9368. JL-45.Measurement 4.20 decimal Khatian No. 7035. At-Khoyar Road, Gosani Road bye Lane, Near Jannati Masjid, Ward No.16, Dinhata Municipality. We submitted necessary deed, Mutation, Conversion and Municipality Passed Plan with our application seeking Loan.

For removing unexpected confusion whatsoever the Revenue Inspector of Land Reforms Deptt, Govt of West Bengal has issued certificate of ownership and the Bank staff, quite surprisingly, considered it insufficient and phoned up my brother accordingly and asked for further clarification from any higher Officer of the same Deptt., which is not in fashion.

I think this is against good professional attitude and ethics. I also know that our good Bank does a good business with such Loans. How long will we see their verbal dilly dally before shifting our loan-application and FDCs elsewhere from the said Branch?

I hope you will understand our need of the hour, as we have already started our construction work in the given site as per the approved plan.

Please help us out so that the Branch starts and expedites the process of sanction at an early date. I also know, they have no right neither to demean us nor to earn bad name of lackadaisical progress of our beloved Bank.

Best Regards,
Ahashanul Karim, M.Sc(Phy), M.Ed.IELTS.