ADVERTISEMENT

Hcl Laptop — No after sale service from HCL laptop

Hi,

I bought a HCL laptop on 23rd January2014 and when I started using it from 19th onwards ( I was out of town in the meantime) and saw that the laptop has problem of automatic shutdown.

I registered a complaint after lots of follow up with HCL customer care team and they logged the complaint on 25th FEb2014 and the complaint no is [protected]

Bur till date i have not got a single call from the tech team who were supposed to visit my place and every time i call HCL customer care to know the reason why no one has called me, I get the same answer that today or tmw someone will visit your place.

This is the HELL happens if one tries to use HCL laptop.

HCL go to hell.
Was this information helpful?
No (0)
Yes (0)
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    HCL Laptop
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    154
    Pending
    0
    Resolved
    98
    HCL Laptop Phone
    1-860-1800425
    HCL Laptop Address
    D-233,Sector-63, Noida, Uttar Pradesh, India - 201301
    View Full Information
    ADVERTISEMENT