Hcl Laptop — No after sale service from HCL laptop


I bought a HCL laptop on 23rd January2014 and when I started using it from 19th onwards ( I was out of town in the meantime) and saw that the laptop has problem of automatic shutdown.

I registered a complaint after lots of follow up with HCL customer care team and they logged the complaint on 25th FEb2014 and the complaint no is [protected]

Bur till date i have not got a single call from the tech team who were supposed to visit my place and every time i call HCL customer care to know the reason why no one has called me, I get the same answer that today or tmw someone will visit your place.

This is the HELL happens if one tries to use HCL laptop.

HCL go to hell.
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