HCL Technologies Complaints & Reviews

Hello Dear sir/madam,

Name: Mr. Dilip Parmar

Subject: To provide me the replacement latter(DO latter) so i can replace the HCL ME tablet Y2 model

Purchase date: 24th Feb 2013 from Vijay sales,
Mani Nagar
Near Rajiv Towers,Krishna Baug,Char Rasta , Mani Nagar ,Ahmedabad
Land Mark : Near Axis Bank(Mani Nagar Branch), Near Farki Sweet Ahmedabad - 380008
State : Gujarat
Landline No. :[protected]

Serial No: 512EDR032631

Device: HCL tablet ME , Y2 model

Complain Id: [protected]

Job car No: 1931

Issue: Device hang. Not working anymore after starts/restarts it. It is major problem and my device is stopped working major times, not event it works 3 days continuously after purchasing. I need the DO latter from your end as i have already visited service center around 5 times. They repaired me every time but just after few hours it stopped working. Looks like OS problem or hardware problem. Kindly provide me the DO latter as soon as possible as i am android developer and loosing my business without device.. Please considered it on high priority..

Thanks.

I have purchased this tablet pc on 08/03/13, and finds it to be cheap sbstandard faulty product the moment started using it, it has a white dot on its lcd screen a mfg. defect and the tablet heats up, shuts down and keeps on making and deleting thumbnail of media on its sd cards most the time making other apps non responsive and drain battery making tab unusable so I write a complaint to customer care and they respond after four days and adviced to visit the dealer to replace tab with new one as per companies policey if defect is identified in seven days of purchase, so i visited the dealer sahni communication, janakpuri, from where I have bought the tab who asked me to handover tab with all the accessories for replacement with new one then after two hours he returned the same tab saying distributor has refused to replace the tab despite of mail from their customer care to replace , I think HCL is cheating customer with faulty sub standard product and not providing after sales support

An employee named Sourabh Sharma had sent me a mail named with reference as HCL technologies India on 9th march,2013 stating that my profile had been selected from Monster and Timesjobs for Direct Recruitment's Offer in HCL.For that i had to visit Bangalore Corporate Office of HCL for the Interview on 16th march,2013 and for that i had to deposit a security deposit of Rs 6725/- in an account named Ankit Joshi MD a/c no[protected] in any of the Canara Bank in my city.I had deposited that amount in their account that day itself.They had stated that they would send the gate pass and the train tickets for the journey whenever i deposit cash and send them an acknowledgement regarding the same.As stated,i did those formalities.I had been told that i would receive that things through D.T.D.C courier within 2-3 days but i didn't receive anything tilll now i.e 14th march,2013.So for this,I had called up at Bangalore Corporate office of HCL , from where, i came to know that no such direct recruitment offer was existing and that mail were fake.I even tried calling up that guy named sourabh sharma on the contact number given but no-one answered my call.I even have that copy of the money deposited slip with me which is attached with this content.So i request you to please sort out this matter so that i would get mt deposit back as early as possible.
Thank you.

R/SIR
KINDLY REFER PURCHASE ID/order ID 10063121/18978633 FOR HCL Me TABLET VI TABLET 4 GB METALIC (P-E-PE-HCL-Me-Tab-VI-4-METALLIC DELIVERED AT 930 URBAN ESTATE KAPURTHALA ON 25/01/2013 AND HAVING FOLLOWING PROBLEMS
1. SYSTEM HANGS
2.BATTERY FUNCTION IMPROPER i.e. IMMEDIATELY SHOWS FULL/EMPTY WHILE CHARGING
3.AT PRESENT COMPLETELY DEAD EVEN NO LIGHT DURING CHARGING

PL REPLACE OR REFUND THE MONEY AT THE EARLIEST

SINCERELY YOURS
HITEN SHARMA
[protected]/[protected]

HCL Technologies has recruited 5000 candidates last year 2012. All of these candidates are going to loss their freshers tag in few months , since new batch is going to come . Still we candidates were not disclosed with their Date of joining . It has passed 7 months , still asking people to wait for joining date .For publicity they are recruiting people and conducting walkin and off campus . They are showing profit for every quarterly . Please help us to get joining date or provide some guidelines to face HCL Technologies in legal procedure . Looking for a solution .

Respected sir, I have buy hcl touch tab and it was found defective by the technical team hcl that why they gave me repacement letter but I have all acessory with tab except box


even I have letter that signify tab is defective but only because of box my tab not replacing by the dealer of hcl, pune

I have also told that take my new box, that come with new

please solve my problem





Amol waghmare
tablet serial no. 912STN103644
mobile no [protected]

pune

Resp Sir/Mam,
I am here to inform u that on 14-jan-2013 i recieved the message from hrd.call.[protected]@gmail.com that my resume has been selected from HCL Technologies ltd and i by mistake send my resume and 2 passport size photographs to above mentioned email address....Nw i guess that this is fraud email address...So plz advice what should i do now...
thanking you

SIR I HAVE TAKEN HCL LAPTOP FROM THE COMPANY THROUGH ONLINE ORDER WITH THE LAPTOP THEY HAVE GIVEN IN AD THAT THEY WILL SEND MACAFEE ANTIVIRUS CD , AND M.S OFFICE 2010 CD BUT THEY HAVE NOT DELIVERED THE ABOVE PRODUCTS AND SEND THE LAPTOP ONLY SINCE FOUR MONTHS I HAVE COMPLAINING ON PHONE AND EVEN THROUGH EMAILS BUT THERE WAS NO RESPONSE FROM THE COMPANY EXECUTIVES I HAVE COMPLAINT ON EACH AND EVERY EMAIL ADDRESS FOR WHICH I CAN GET THE PRODUCT BUT THE COMPANY EXECUTIVES HAVE NEGLECTED AND DID NOT GIVEN WHAT I SHOULD GET FROM THE COMPANY WITH THE LAPTOP.PLS LOOK THROUGH IT CONCERNED DEPARTMENT.

My laptop model number is AE1V2353-I and serial number is 6111AE876243. My laptop was not powering on. It was in warranty period and warranty serial number is 711B[protected] so I register my complaint at HCL customer care number [protected] on 8th December 2012 and on the same day I submitted my laptop at the Fourtech Computer (Authorized service centre for HCL laptops), Shivaji Nagar, Pune. Today is 1st January 2013 and still I did not get my laptop back. Its almost 24 days when I submitted my laptop.

I have sent them many emails and many calls asking them to repair my laptop or issue me a new laptop as my work is impacted due to laptop unavailability. But neither I am getting any response from their side nor my laptop.

As I am a IT professional, this is impacting my professional and personal life, which is very frustrating for me. I need your assistance and appropriate compensation in this case.

Regards,
Ankit Bansal
Mob: +91-[protected]

HCL

Dear Candidate,

REF: “HCL Technologies Ltd, “DIRECT RECRUITMENT'S OFFER.

Your Resume has been selected from TIMESJOBS.COM for our new plant. The Company selected 65 candidates shortlist for MBA, Senior Engineer, Administration, Production, Computer and Electronics manufacturing Civil Engg. Fresh Graduate. Any IT, Software Engineer, and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 65 candidates short listed for the interview. The HCL Technologies Ltd is the best Company in India; The Company is recruiting the candidates for our new plants in New Delhi, Karnataka, Tamilnadu, Gujarat, Ahmadabad Bangalore, Pune and Mumbai,



The Company HCL Technology Ltd is the best it Company in India, the Company is recruiting the candidates for our new Plants in Delhi, Bangalore, Pune and Mumbai. Your interview will be held at The Company Corporate office in Bangalore on 12th of JANUARY on Saturday 2013, at 11.30 AM, you will be pleased to know that the 65 candidates shortlist selected by 55 candidates will be giving appointment, meaning that your Application can progress to final stage. You will have to come to the Company corporate office in Bangalore, your offer letter with Air Ticket will be sent to you by courier before date of interview.

The Company can offer you a salary with benefits for this post 21, 000/- to, 95, 000/-PER.MONTH. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Address Proof
3) Two Passport Size Photographs.
4) Mobile Number
5) Scan Copy of Deposited Slip

Please note: All requirement should be sent to this email:-
hcl.[protected]@technologist.com


You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment department for Rs.6,450/- (Six Thousand Four hundred fifty rupees) any CANARA BANK Branch from your Home City to our Company accountant name in charges. Account NO -.[protected]. Mr. NARESH KUMAR, (HRD ACCOUNTANT DEPARTMENT) this is a refundable interview security. Your offer letter with Air tickets or train tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any CANARA BANK This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter. Your offer letter will dispatched very shortly after receiving your confirmation of cash deposited in BANK. We wish you the best of luck for the subsequent and remaining stage.



The Last date of confirmation is on[protected] to[protected] ON Tuesday you have to give the information after deposited the Security amount in bank to the Company HRD, email id: hcl.[protected]@technologist.com Your Offer Letter with supporting document will be dispatched same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by HCL Technology Ltd. Lodging, traveling and local conveyance actual will be paid by HCL COMPANY as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And 6,450/ (Six Thousand Four hundred fifty rupees) will be the refundable amount, as 250 rupees will be deducted as bank charges for funds deposit and if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket Offer Letter and you don't show up on the day of interview. Wishing you the best of luck,



NOTE: -After confirmation in bank you have to send the scan copy of
deposited slip to this email id: - hcl.[protected]@technologist.com



HCL Technologies Ltd
Surya Sapphire, Plot #3, 1st Phase,
Electronic City Hosur Main Road
Bengaluru 560 100
India



Phone: [protected] [protected]

Regards, ANKIT JAIN

Call Time (9:00 AM TO 5:30 PM
Sunday close

MY SELF SAGAR
SIR I HAD PURCHASED HCL ME TABLET ON OCT 12 WITHIN 50 DAYS OF PURCHASING I FACED SO MANY PROBLEMS REGARDING THIS TABLET. I VISITED SERVICE CENTRE THRICE IN A MONTH BUT THERE RESPONSE NOT UP TO THE MARK


FINALLY I LOSS MY 14500/- ON PURCHASING THIS TABLET SO PLSEASE MAKE NEED FULL ACTION MY EMAIL ID IS sagar.[protected]@gmail.com



THANKING YOU

HCL PC with serial number 2123AC314447 was purchased on 14.3.12 It had a 9 month warranty automatically extendible by 6 months if the PC was registered within 1 month of purchase. The PC was registered with HCL on 06.04.12 (within a month) and this was acknowledged by HCL on email.

Now the PC has developed a problem and is not working at all. HCL is simply refusing to honor the warranty and refusing to send the service engineer to check/repair the PC.

This is totally fradulent and blatantly cheating the customers.

Thanks
Vipul Bansal

HCL
Dear Candidate,

REF: “HCL Technologies Ltd, “DIRECT RECRUITMENT'S OFFER.

Your Resume has been selected from MONSTER.COM for our new plant. The
Company selected 65 candidates shortlist for MBA, Senior Engineer,
Administration, Production, Computer and Electronics manufacturing
Civil Engg. Fresh Graduate. Any IT, Software Engineer, and general
service Departments. It is our pleasure to inform you that your Resume
was selected as one of the 65 candidates short listed for the
interview. The HCL Technologies Ltd is the best Company in India; The
Company is recruiting the candidates for our new plants in New Delhi,
Karnataka, Tamilnadu, Gujarat, Ahmadabad Bangalore, Pune and Mumbai,


The Company HCL Technology Ltd is the best it Company in India, the
Company is recruiting the candidates for our new Plants in Delhi,
Bangalore, Pune and Mumbai. Your interview will be held at The Company
Corporate office in Bangalore on 22nd of DECEMBER on Saturday 2012, at
11.30 AM, you will be pleased to know that the 65 candidates shortlist
selected by 55 candidates will be giving appointment, meaning that
your Application can progress to final stage. You will have to come to
the Company corporate office in Bangalore, your offer letter with Air
Ticket will be sent to you by courier before date of interview.

The Company can offer you a salary with benefits for this post 21,
000/- to, 95, 000/-PER.MONTH. + (HRA + D.A + Conveyance and other
Company benefits. The designation and Job Location will be fixing by
Company HRD. At time of final process. You have to come with
photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
======================================
1) Photo-copies of Qualification Documents.
2) Photo-copies of Address Proof
3) Two Passport Size Photographs.
4) Mobile Number
5) Scan Copy of Deposited Slip
Please note: All requirement should be sent to this email:-
apply.[protected]@accountant.com


You have to deposit the (Cash) as an initial amount in favor of our
company accountant name in charges to collect your payment department
for Rs.6,450/- (Six Thousand Four hundred fifty rupees) through any
PUNJAB NATIONAL BANK [Branch from your Home City to our Company
accountant name in charges. Account NO –[protected]. Mr. RAKESH
KUMAR (HRD ACCOUNTANT DEPARTMENT) this is a refundable interview
security. Your offer letter with Air tickets or train tickets will be
sent to your Home Address by courier after receiving the confirmation
of interview security deposited in any PUNJAB NATIONAL BANK; This
Company will pay all the expenditure to you at the time of
face-to-face meeting with you in Company. The Job profile, salary
offer, and date -time of interview will be mentioned in your offer
letter. Your offer letter will dispatched very shortly after receiving
your confirmation of cash deposited in BANK. We wish you the best of
luck for the subsequent and remaining stage.

The Last date of confirmation is on[protected] to[protected] on Monday
you have to give the information after deposited the Security amount
in bank to the Company HRD, email id: - apply.[protected]@accountant.com
Your Offer Letter with supporting document will be dispatched same
time by courier to your postal address after receipt of security
deposited confirmation in bank. The interview process and arrangement
expenditure will be paid by HCL Technology Ltd. Lodging, traveling and
local conveyance actual will be paid by HCL COMPANY as per bills. The
candidate has to deposit the initial refundable security as mentioned
by HRD.NB: You are advice to reconfirm your mailing address and phone
number in your reply. And 6,450/ (Six Thousand Four hundred fifty
rupees) will be the refundable amount, as 250 rupees will be deducted
as bank charges for funds deposit and if you are been selected or not,
still the amount will be refunded to you, as the amount is just to
prove that you will be coming for the interview in order for us not to
run at lost after sending you the air ticket Offer Letter and you
don't show up on the day of interview. Wishing you the best of luck.

NOTE: -After confirmation in bank you have to send the scan copy of
deposited slip to this email id: - apply.[protected]@accountant.com
HCL Technologies Ltd
Surya Sapphire, Plot #3, 1st Phase, Electronic City Hosur Main Road
Bengaluru 560 100
India

Phone:[protected] [protected]

Regards, BHASKAR MAHAJAN
Call Time (9:00 AM TO 5:30 PM

plz tell me how can i get back my money back which i deposited in Account NO –[protected]. Mr. RAKESH
KUMAR (HRD ACCOUNTANT DEPARTMENT.

DEAR CONCERN,

THIS IS TO INFORM YOU THAT I PURCHASE HCL ME X1 TABLET ON 01 OCT 2012 SERIAL NO. A11CBY021492, FROM THE DATE OF PURCHASE WIFI NOT WORKING PROPERLY, THEN I COMPLIANT WITH YOUR CUSTOMER CARE HE NOT SATISFY ME, AFTER ONE WEEK SPEAKER NOT WORKING, I COMPLIANT REGARDING THIS AND COMP. NO. IS [protected] DATED 01 NOV 2012, I DEPOSIT THIS TAB ON 07 NOV 2012 ON YOUR SERVICE CENTRE AT NEHRU PLACE, HE TOLD ME THAT AFTER 4 DAYS U COLLECT YOUR TAB AND PROVIDE ME TELEPHONE NO.[protected] I TRY LONG TIME THIS NUMBER BUT NOBODY PICK THIS NUMBER AFTER THAT I WAS REACH AT SERVICE CENTRE SHE TOLD ME AGAIN THIS WORDS AFTER 5 DAYS U COLLECT YOUR TAB AFTER CALL TO THIS NUMBER BUT NOBODY PICK THIS NUMBER AFTER THAT I WAS REACH AT SERVICE CENTRE SHE TOLD ME AGAIN U COLLECT YOUR TAB ON 22 NOV 2012 BUT TODAY I WAS CALL TO[protected] HE TOLD ME YOUR TAB NOT REPAIRED HE TOLD ME ON MONDAY 26 NOV 2012 U COLLECT YOUR TAB.

I AM TOTALLY DISSATISFIED WITH THE SERVICE AND PRODUCT WHICH I HAVE BEEN PROVIDED BY HCL

REGARDS,

RAKESH KUMAR
[protected]

Dear Sir/Madam
I bought a HCL tablet Model No. AM7-A1 IMEI No. [protected] S No.
611DEV001663 Date 13.12.2011, first time had been created button
problem in my tablet in[protected] i went to service center they said
to me that this problem is out service and you have to pay 350/- for
resolve this problem but they don't give me any dam bill.but still i
paid 350/- and when went collect my tablet same day new problem has
created in my tablet which is charging
problem ,then service said that this problem is in under warranty it
will replace by the company,but company has given to me old tablet
which has again charging problem and hanging problem, i don't want any
dam old tablet i will take only new tablet or refund my money,i
request to you please resolve my problem as soon as posiblem otherwise
i will go consumer court and it will very harmful to your company.
--
Rickey Gupta
[protected], [protected]

hi,

We purchased HCL desktop on 27/08/2012
my machine serial no is : 4113AC152429

within a year several times it was at HCL service centre. And
sometimes after servicing within a month again it was not working..

Again now PC is not working... "No Signal"....

Please let me know what to do??? If HCL is giving this kind of service
then really its not at all accepted.... Also i Have not recevied my
extended warranty docs , only i have sms confirmation......

whenever motherboard is getting replaced i asked HCL person how long
it will work, and i get a very smart answer that "we dont know".

If HCL does not know?? or HCL is giving so poor things that almost
every month we require a new Motherboard/ computer
servicing?

Thankx,

Respected Sir/madam,

I got placed in HCL technologies as a part of my campus placement. from the time we got placed we received official mails from HCL Technologies that our joining would come in the month of june 2012. Nothing in this regards happened. Rather in the month of September we received a mail from HCL Technologies that they will be conducting a retest and on account of the score we will be given our joining. Every mail we received in regards of the retest (called FRP) it was clearly mentioned that the test results will be out within 7 days.
Our retest was held on 30th September 2012. Even on 11th October, no results have been out till date. Rather we receive a mail that the result will be out till 26th October 2012. Is it not playing with the future of young aspirants??

Please take the matter into consideration and do something

A req number- [protected] is raised for laptop c084ax218820 owned by Soumendu Bhanja, but the same is not addressed although more than 30 days has passed. I have dropped a mail to NODALOFFICER also, still no reply.
Even in the service report provided by IVEL technologies all the problems are clearly mentioned the same are not getting addressed.
Although the product is under Extended Warranty , it is not getting repaired , excuse behind that is spare parts are not available.
Please let me know the process how can I proceed to teach this fraudulent company a nice lesson.

Hi,

I am Kiran who joined HCL on July 5th 2012. I attended 3days of group induction after which they declared projects for each new join however i was allocated for a project but on bench. My friend who joined HCL 1 year earlier than me was on bench for more than 8 months. On the same day i got offer from another company for 20000 Rs less package. Still i accepted this because i did not want to work in HCL as i was on bench and i am not sure how many months it will be continued. At the time of leaving the company i informed the HR about this and he said he will take back the offer however i will be in abscond list.

Now HCL sent letters to my home asking me to pay 35000. Is it really a problem?

Please let me know.

Thank you in advance,
Kiran.

Hi Team,

I had purchased a HCL tab me Y2 with sim card. Bill no. 488 on 13 August 2012, paying 14,500/- cash. It is quite unfortunate that within 3 working days the LCD started flickering even though there was no mishandling or physical damage to the product.

The tab was continuously hanging and with flickering LCD, I was upset and finally took the tab to Service Centre at Chandigarh, Sector 17 on 14 September 2012.

Your representative Ms. Renu Chawla, duly copied in the email, informed us clearly that this tab has LCD issue and will need 20 days to get it repaired. Another information given to us by Renuji was many tabs of the same model are occuring with same issue and there is a manufacturing defect in this model.

Therefore, I requested to get the tab replaced and not repaired as the tab was unused and I was not ready to wait for 20 days for a piece that is not even used one complete day, also since its my wedding and I will be shifting permanently.

My request was denied by Ms. Renu.

To resolve this issue, I request ythem to kindly accept my request to replace the HCL tab with a same piece without defects.

I trust HCL always have positive approach towards the customers and believe in resolving the issue. I have been using HCL products and have never encountered any such problem earlier. I would welcome them to discuss the matter further and close this issue as soon as possible.