| Address: | Bangalore, Karnataka, 560078 | | Website: | www.credila.com |
Respected Sir,
I was told on 16th March, 2017 by HDFC Credila that my loan will be processed by 22 March, 2017 once I submit the documents such as their application, ITR, Pan Card, Aadhar Card, etc. to the person contacted through my college website for education loan with provisional call letter as placements are 100% for my course(PGDM-Healthcare) . As they told me to reduce the fixed interest rate and promised a quick response, I opted for HDFC Credila. After 7 days, they write a mail to me and my father stating the loan can’t be processed mentioning no proper reason. We inquired and weren’t told any reason. They wasted 10 days and I think it is because of low financial income of my father and mother. Just because we do not have money, we need a loan. They called me multiple times earlier but now they aren’t telling the reason. Plus, the loan had to give me an unsecured loan as mentioned by them on college website (TAPMI). They said if you take a collateral loan, only then we can process the loan within another 4 days and we will lower your rate of interest more. I have to submit my fees by in about two weeks and if takes longer for another loan, my admission will get cancelled.
To notify, They asked me for my mother's ITR, my father shared it with the contact person on Whatsapp the same moment but it still went ignored as of 24th March, 2017. You can find the contact person number in the images.
-Lakshya Suneja (Jhajjar, Haryana)
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Better to go with Prodigy finance or Avance finance . Their service is way better than poor HDFC Credila’s service. I think they should take sessions with their employees to train them properly.