Indian Health Organisation/Medical services — Money paid but not getting services

Address: Mumbai Suburban, Maharashtra

In the month of march 2011,I had purchased health and medical services on telephonic talk only from Indian Health organisation by paying Rs.2400.00, my customer ID is 3637899.But sill not got any doccument ,so I can not get benefits of it.I tried for getting doccuments but for that also it was very irritating experience..Hence after one year of paying I got only headache.please let me get my paid amount back from IHO and without any excuses from it.