Health Mug — Medicines ordered online and already paid for has not been received and no response from the company

Address:New Delhi, Delhi, 110020
Website:www.healthmug.com

I placed order for some medicines on health mug (http://www.healthmug.com/) on the 8th of august, 2016 and also made the full payment using my debit card. The medicines were dispatched on the 12th of august and has not reached me in pune even today (29th august, 2016). I last received and email on the 22nd of august stating "we have communicated the dispatch department of the issue at hand. Also, an email has been sent to the courier partner along with all the higher officials of healthmug.

Please expect an update within next 48 hours." and after that they have stopped attending calls or responding to emails. The email came from vaibhav devgun ; and the contact number is [protected]

The website has a 'contact us' email, and i have tried to get in touch even through that, but even then i got no response.
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Fraud company i Will complain in the consumer court early u cheat everyone I have full of proof then complain bludy chhor
sasikala@74's reply, Nov 2, 2018
u r right this is a fruad company i agree with you
Fraud website In name of customer service, they have kept some dumb receptionist who picks up the call and doesn't answer. When I was ordering the medicine it was showing it will be delivered within 1-3 days and now estimated time is 1 week. I have even mailed them but I haven't received any reply.
Dont buy product from this, they are fraud or money laundering firm, if you want to donate money then order and pay them your hard earning money. They only give choice to made online payment i[censored] select COD they add 50rs more for delivery charge, so you probably go with debit card or netbanking payment and here you made the mistake, they just take your money and never evr send you the product, i suggest each one of you who been victimized by this fraud company, slam it on Twitter, they have their official site their track it down and slam it down.
Im also planing to file a PIL against this type of fraud company join me frnds.

Health Mug - order no.[protected] dated 08.08.2017
I had ordered a product 10 days back . After confirmation there's no update about the delivery . Delay in delivery is acceptable if they keep the customer updated . There's no response from the company.
i have placed two order on 13/10/2017 from this site and the amount has been paid already and the order ID is OD[protected] . The estimated delivery time was shown as 3-4 days but there is no response from the site, when i checked the track of my order its showing estimated delivery till 20/10/17, and there is no option to cancel the order . so i am worried that my order will be delivered or not . there is no response from the company as per the reviews it seems this is a fraud company, the indian consumer complaints forum sjhoud take a strict action on this company. order details are attached .

I have already complaint about the fraud of healthmug company, track of my order is showing as it has been delivered but i have not received my order . i got the online invoice of also. i am attaching the screenshot of delivery status and invoice.

why this site is still visible?
Why there isn't any legal action against them?
fraud company looting people with fake website . don't ever buy medicines from this site .
Dear sir or mam
Please provide me some solution for my hair Loss problem and regain my hair. I am sending my current image. Please help me.

With regards
Amit verma
[protected]

Executive ko baat kane ki tameez nahi haii..order cancle karne ke haad bhii calls aate haii..itz annoying..worst site..1st experience aisa nikla..no more shopping fr healthmug.. #healthmug
Don’t ever do this mistake ...the most irresponsible online pharmacy in India. I am lucky I loose Rs 250 only..cheaters...if I read the comments before my purchase I will never do this mistake...don’t call or male these ### they will never reply..
Fraud company delivering damaged goods and refusing to refund or replace. Health Mug is a fraudulent and highly avoidable. Never ordering online from them again. Cheats
its a fraud company. customer care executve do not know how to speak with customer. always disconnects the calls
Chutiya bc healthmug very bad experience seen in my whole life when I order from this site
that bloody receptionist don't have a little bit of knowledge and don't no how to talk with customers
Don't order from this site
Tracking is nt visible?

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