Heaven Villa Ethnic — didn't send the product

Website:

www.theheavenvilla.com

I order the lehnga from their online portal on 19 july. Later i asked them regarding shipping details and they assured me to send details by monday. However, i did not get any response. I tried to contact them via whatsapp and email but they aren't replying. The order has not reached to me and there is no refund in my bank balance. Also there is no faculties of talking directly to the person incharge of handling orders.