Hebron Transport — staff behavior

Address:

Vellore, Tamil Nadu

I travelled today from vellore to bangalore in hebron. I often use to travel in hebron. But in recent times i started hating this travels. The first bus which arrives around 6.30am in vellore from chennai, the travels will provide you a contact number which they will never pick up. There is no bus driver contact number provided and also no tracking of the bus. I was calling them from 5.45am. They dint pick the call. I wanted to change my boarding point. And am unaware of any of their numbers. Suddenly around 6.20am i got a call from them saying they are waiting for me for half an hour. They should have called me priorly. Moreover they asked to come vellore from arcot in 5 mins which is around 23-25 kms. We reached in 6 mins exactly. When we are on the way to boarding point which is 2 kms still, they were calling me continuously. We were already going in 140+ speed. (Which really made me upset). Just to board one bus we are risking our lives. As soon as we reached bus started moving. We ran and boarded. The driver was very rude. And when i asked that why they dint pick the call, the assisting person was very careless saying it's not his job. But instead of all these, they can provide drivers contact number/live tracking and also bus registration number. I agree it's my mistake also in changing the boarding point. But to intimate, there is no one. And this hurry hurry was not the first time. Sometimes they will ask to even arrive 30 mins before. I have observed this happening in the first bus from chennai to bangalore. Please send the contact numbers properly or it will put lives at risk.