Hebron Transport
1
Submit a Complaint
31
COMPLAINTS

Hebron Transport Complaints & Reviews

V
VijayKar
from Coimbatore, Tamil Nadu
Report
Copy

non refund of bus cancelled ticket amount

On[protected] myself book bus ticket for Chennai to Hosur, travel date[protected] for Rs.490/-. PNR: HT[protected] in Hebron Transport Chennai. On that day of[protected] the said bus not available for boarding. the said transport Chennai branch was closed and No one available at the time of 04.00am, boarding time 04.15 am on[protected]. I received message that Bus was cancelled. Myself go to other service and gone another bus and reach the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
সরকার সোমা
from Mumbai, Maharashtra
Report
Copy

unnecessary forced to ticket buying.

I have booked 2 ticket in your bus.t ticket no. HT[protected].id no. PSEE81The vellore transport agent of yours forced me to buy a another ticket for my 3 years old baby. He told me that he didn't allow my baby in the bus. His behavior is so rough. I have to complain to consumer forum against your bus transport if that's really happened when the bus come. Very disappointed. I will share my opinion to all of my social contacts. They should known...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Singsing
from Jayamkondacholapuram, Tamil Nadu
Report
Copy

worst service staff taking rudely and staff behavior

Address:600119

I booked a ticket from shollinganallur to hyderabad but i didn't travel bcoz of bus broke down... Worst service, staff taking rudely and there is no time maintenance. If passengers are less then they will change the boarding point like anything. They are saying that bus broke down and some other stories.

I'm requesting to all please don't prefer this service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jennifer martin
from Chennai, Tamil Nadu
Report
Copy

no responsibility

Address:Chennai, Tamil Nadu

Worst service ever, we booked 6:15 am bus chennai to trichy. We opted this bus as it was the only early bus. We had emergency situation which made us opt this bus.

There was a message stating bus would be delayed by 15 min, we were ok with that as there might be situation for anyone but to our surprise the bus was delayed by 1.5 hours. It's really not fair.

It's not joke to stand in road for 1.5hours during...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharmili M Mohanraj
Report
Copy

staff behavior

Address:Vellore, Tamil Nadu

I travelled today from vellore to bangalore in hebron. I often use to travel in hebron. But in recent times i started hating this travels. The first bus which arrives around 6.30am in vellore from chennai, the travels will provide you a contact number which they will never pick up. There is no bus driver contact number provided and also no tracking of the bus. I was calling them from 5.45am. They dint pick the call. I wanted to change my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gokulan Viswanathan
from Bengaluru, Karnataka
Report
Copy

bus swapping, 2 hours delay

Website:www.hebrontransports.in

*for your information..*

Couple of my trip with hebron transports was not good. Either delay by 1 or 2 hours, quality of the bus not upto the standards, bus swapping. Yesterday (02/11/2018), booked a ticket in mercedes sleeper from trivandrum to trichy. But bus body alone from mercedes and bus coach got customised by prakash coach factory. Just like a mirage/imitation of original mercedes class. They asked me to travel in other...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjana Dev
from Chennai, Tamil Nadu
Report
Copy

bus travel from chennai to bangalore

One of the worst ever experience that i have been subjected to on the chennai - bangalore route. Not only was the bus delayed by about 40 minutes and we were all stranded on the roads in heavy rain for that time. There was no sense of remorse or regret on the driver’s front. They were furthermore condescending and nonchalant when asked about the delay.
A service as reputable and expensive (Comparitively) as this should not subject...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhavaneshwaran
from Coimbatore, Tamil Nadu
Report
Copy

no one has responsibility

Address:602024

Bus no: py 01 va 7772
Tickrt number tm[protected]
Pnr no ht[protected]!
Hi i'm dhavanesh traveled on 11/06/18
Chennai to trichy!
By hebron travels,
Totally unsatisfied with driver behaviour with passenger!
Driver name arumugam,
Not responsible speach and respond!
I suppose to get down trichy but they dropped me at madurai!
With out out giving any solution they started from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ragavendran14
from Noida, Uttar Pradesh
Report
Copy

delayed up to 1.50 hours

Address:603002

Very worst timing.. Past 1.5 hours we have waited.. There is no clear response from chengalpattu hebron booking office. Also we can't able to contact driver number... They have keeping their mobile in not reachable condition.. Then why are you sharing that number to customer.. No clear response from both side... We won't choose here after hebron travels here after... Very very worst.. Try to keep better good service and communication....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nithyacu
from Bengaluru, Karnataka
Report
Copy

refund / rude customer service

Address:Chennai, Tamil Nadu, 6000088
Website:www.hebrontransports.com

Hebron transports treats customers like # when we ask our money... I paid for an ac bus. The ac did not work, bus broke down on the way and they took one and a half hour to arrange the next bus.. Meanwhile they stopped some other travels on the way and adding few passengers.. Ladies waited on the highway for about one and a half hour for the next bus.. There was delay when we reached bangalore from chennai. I raised a refund requests and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepanmanju
from Musiri, Tamil Nadu
Report
Copy

booked tickets through redbus but not pick up bus operators

Address:636201

I am booked tickets today afternoon HEBRON Transport through Red bus... Also we are waiting for the boarding point half hour before... Our boarding point time is 1.30pm... Boarding point: KOYAMBEDU-CMBT Hebron Transports Guest Lounge
Landmark: Opp. Vijayakanth Kalyana Mandabam, Address: 2/6, 100 feet road, , Opp. Maruthi Suzuki showroom,

But No call and sms confirmation from the bus operators... Also my end call and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NIMMAGADDA SUNDARI
from Madurai, Tamil Nadu
Report
Copy

improper service and irresponsible behaviour

Address:Chennai, Tamil Nadu, 600001

Trichy to chennai
Mmt booking id: nu[protected]
Operator pnr: ht[protected]
Operator name: hebron transports
Dept date: 22/04/2018
Seats: l5, l6w

Boarding time: 04:45 pm
Boarding pt: trichy palpannai.
Address: trichy palpannai roundanna, below flyover landmark: trichy palpannai roundanna,
Contact: koyambedu-cmbt hebron transports guest lounge,

Drop...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
gajaaluminium
from Burla, Odisha
Report
Copy

2.30 hrs. delay departure. no proper communications

Ticket no.TM2A14083820/PNR no.HT[protected]Coimbatore to Chennai dt.09.01.18 - 8.30 p.m.). First the bus operator informed that 1/2 an hr delay after that no proper communications and I have asked them to initiate refund, but nothing happened. Further, contacted Redbus as because ticket booked through them, but their service is THIRD CLASS and their customer care is do not have the basic knowledge how to solve the problem and they have not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maheshwari rao
from Chennai, Tamil Nadu
Report
Copy

left a passenger

Journey dated 23.12.17 seat no l9

Tiruchirapalli - chennai saturday, december 23, 2017
Ticket no: tkdf25914989

Pnr no: ht[protected]

Hebron transports

A/c sleeper (2+1)
16:45

Reporting time
17:00

Departure time
1

Number of passengers
Boarding point details

Trichy palpannai
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:636015

Hai,
This is riyas from salem,
Tin no a2sukd5z,
Pnr ht[protected],
Travelled date 05.10.2017,
Seats 37, 38, 41, 42, 43, 44,
From salem to chennai,
3.45pm bus,
Very worst & rude behaviour of hebron travels driver,
Next time i wont travel in this travels due to that driver behaviour...
Bus contact no [protected]...
I don't know why this kind of drivers are appointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kaarthik789
from Chennai, Tamil Nadu
Report
Copy

over speed

Address:Chennai, Tamil Nadu, 600015
Website:Hebrontransports.com

Travellig from tiruchendur i th ebus no ar01 j6036 from the very begining of the journey cleaner only driving the bus upto tuticorin then driver drive the bus again cleaner only drove up to trichy. Always travel only in 110 km speed which is not al all suits our condition of road.co passengers had warned the driver even after that they didnt reduced the speed. Of the journey. The bus is also assembled one so it makes the passengers to feel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mithun Narayanan
Report
Copy

worst service by hebron transport

Address:Chennai, Tamil Nadu, 600073
Website:www.hebrontransports.com

This was the first time and mostly last time i will be using hebron or. Recommend the same.

I started in chennai banglore bus at 4 30 am at koyambedu and i got seat number 24. As the journey started the push back in my seat was not working and i asked the conductor about it and he said he will check. Then the bus started and more passenger started to get in and person in front of my seat got in and he reclined the seat and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chendraya Perumal
from Bengaluru, Karnataka
Report
Copy

unethical behavior and harassment from the driver and cleaner

Address:560068

This is chandru. I got a hebron semi sleeper bus from silk board bangalore on aug'16th 2017 to chennai. I didn't book the ticket by the way. While i'm getting into the bus, the driver said ticket rate will be rs.450/-. Bus started and after half an hour, cleaner came and asked me to pay rs.1100/- if i fail to pay he said me to get down from bus in middle of the road where there is no bus stop at least to get into different bus.
Where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohamed navith
from Bhavani, Tamil Nadu
Report
Copy

Not stopped at villupuram.

Address:629401
Website:[email protected]

As my ticket was from nagercoil to villupurum. They have not stopped at villupuram instead they stopped at attur checkpost they were late by two hours (2hrs) and they were not responding properly. Because of your negligence we met into a serious financial condition. Even the starting journey were too last no punctuality. Why i need not to file a consumer complain on your travels (At consumer court)? Answer to the question or we can meet at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
premmahendran
from Delhi, Delhi
Report
Copy

Bus tickets

I have booked the tickets from chennai to coimbatore on 7th may 2017 for 2pm bus through via.com. We have called the chennai hebron transport office around 10.00 pm to check the timing. They said bus timing is 2.00 pm you come and report by 1.45 pm. We came there by 1.45 pm they said they ahve started the bus by 1.00pm itself since the bus timing is 1.00 pm.

When i show the tickets they are not at all ready to listen and answer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathiash
from Chennai, Tamil Nadu
Report
Copy

Worst experience ever had

Address:Coimbatore, Tamil Nadu, 641012

For emergency purpose I had to travel to villupuram on 4/3/2017. This Hebron semi sleeper bus was late and I booked ticket at 2.30 n they said 3 bus ll arrive but it came around 3.30 wen I enquired in office about drop in vpm bus stand they said we ll drop. And again asked driver and he too said the same and asked me to remind in ulundurpet and after reaching ulunderpet some other driver came wen I informed him drop in vpm bus stand he was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
go4green
from Chennai, Tamil Nadu
Report
Copy

Reg bad service

Website:hebron technologies

Hi iam ramakishnan, today iam travelling from chennai to krishnagiri by 2.00 pm but your bus has taken by 2.30 only, almost half an hour late and moreover your servic people has not responding me properly. I hav been asking for water bottle more than three times but no one is answering properly . If it continues again iam sure your good will of your services will defintely spoil....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujeeth Brindhavan
from Chennai, Tamil Nadu
Report
Copy

Customer service

Address:Chennai, Tamil Nadu, 600057
Website:Paytm

I booked the ticket from Chennai to Bangalore through paytm.There is van pickup available near my location.I reached the location exactly on pick up time, no van came even after an hour and no call came from the travels regarding my booking.I tried calling the customer service, none attended the call.An hour later the bus driver called to inform that the bus has started.I tried up again calling the customer care, they responded but it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Stantamil
from Udupi, Karnataka
Report
Copy

Worst

Address:Chennai, Tamil Nadu, 636808
Website:Www.hebrontransports.com

Had a worst experience with Hebron transport ...very poor customer service ... No proper communication ... Contact no given by them was switched off at the time of boarding ... Wants only money ...driver no was messaged only after the bus has left.
Missed bus because of poor communication ... - redBus mTicket -
Chennai to Krishnagiri
TJ7W58934247
HT[protected]
Hebron Transports
03:00 PM Jul 1,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viveksat
from Chennai, Tamil Nadu
Report
Copy

Irresponsible service

Address:Vellore, Tamil Nadu, 632004
Website:www.hebrontransport.com

We booked three tickets to travel from vellore to chennai in hebron transports. We booked our tickets through redbus.In. The ticket number is tj6c93523495. It showed 645pm reporting time and 7pm is the departure time. But the bus incharge for the bus we got to travel called us at 6 30 pm and asked us where we are we said we are about to reach in 15 mins. He said the bus is leaving you catch the other bus which will be coming at 8pm. He abruptly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Libin Roy Thomas
from Bhubaneshwar, Odisha
Report
Copy

Your ticket. Your problem

Address:Chennai, Tamil Nadu
Website:www.hebrontransports.com

I have been a customer of Redbus for almost 6 years, I have always respected the value proposition of the company to provide easy and convenient travel options to frequent travellers. I have been travelling regularly to various places, on an average i book atleast 5-6 tickets a month for myself. But, a recent experience changed my perspective towards Redbus. I booked a ticket(14/05/2016) from Chennai to Hosur in a Scania Multi Axle Bus via...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rameshbabum
from Pune, Maharashtra
Report
Copy

Worst service and improper response

Address:560076
Website:www.hebrontransports.com

Hi, This is Ramesh babu M ([protected]) .I booked the bus from bangalore to chennai on 10th mar 2016 at 11 PM, i get in to the bus when i stopped at hosur boarder to pay the tax.I informed the cleaner that i going for restroom he said ok. Then they immediately took the vehicle and left the place.I keep calling the driver he never picked the call.For 3 to 4 hrs his number is in call waiting.Very very worst and improper response from the driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manikandanks1991
from Bengaluru, Karnataka
Report
Copy

Complaint

Address:Chennai, Tamil Nadu
Website:consumercomplaints.in

I have booked hebron transports on 19.09.15 for travelling on 27.09 15 .I was asked to report for 5.o clock since the bus will depart on 5.30 .I was on time there . But they said the bus was left at 4.o clock . The receptionist who was in bangalore office was the worst customer support executive I have ever seen . Pls change him for the improvement of your transport .the worst transport and I will not use your service anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manupria
from Bengaluru, Karnataka
Report
Copy

Poor Service

Address:Bangalore, Karnataka

I booked a bus service of "Hebron Transportation" through redbus to travel from Bangalore to Chennai. The timings of the bus were 5:05 AM and my reporting time was 4:50 AM. I reached at my boarding point (Silk Board) ahead of time and i was waiting for the bus when i got the message that bus would be late about 15 minutes. After waiting till 5: 20, i called driver. The driver asked me to wait for another 10 minutes. When i realized it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hritika Balu
from Chennai, Tamil Nadu
Report
Copy

WORST WORST WORST CUSTOMER CARE & FIRST TIME EXPERIENCE

Address:Chennai, Tamil Nadu

I booked a ticket to trivandrum on may 12th.. on may 11th evening 8pm, i got a message saying the bus has been cancelled due to maintanance issue.. I dint get any call for alternative... I was like WTF.. i had to join work on may 13th. When i called customer care they were rude and said v can arrange for alternative but u hav to pay the extra amount n v cannot negotiate on that. Then i had to pay to extra bugs aas i dint have an option. Cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Hebron Transport Recent Comments