Helloworld — Not refunding my security deposit

Address:	1184, 5th Main Rd, Rajiv Gandhi nagar Sector 7, HSR Layout Bengaluru, Karnataka 560102
Website:	thehelloworld.com/coliving-in-kolkata/helloworld-aria-pg-in-kolkata-lenin_sarani-745

These people are defrauders. It has been 1.5 months since me and my 2 friends moved out of the PG, but they only refunded Rs.519/-, claiming that the rest of your security deposit amount has been adjusted within our system for the remainder of your stay, despite the fact that we have been out of the PG for 1.5 months. When we called their customer service, they said they would not refund the remaining Rs.16, 481/-. However, their official app, through which we booked, shows that there is no payment due on our end. They keep closing our issue tickets without addressing the problem.

We were specifically at HelloWorld Aria, 87, Lenin Sarani Road, Taltala, Kolkata, West Bengal.