Heritage Health Insurance Tpa Pvt Ltd — Delay in payment by department

Claim no HH[protected]
Name Latika Mishra
Designation Manager
Bank Indian Bank earlier Allahabad Bank
Claim received dt 16/01/2020.

Sir
This is latika Mishra employees of Indian Bank earlier Allahabad bank my claim was received by heritage department on dt 16/01/2020 and untill date there is no any payment given by heritage department.I am feeling so much frustration to continue follow up this matter even those I have submitted all necessary documents which demanded by department.
Kindly resolve the matter.

Regards
Latika Mishra