Hero Fincorp — I'm not getting a successful payment message

Address:Prajapativas,. AT- Bhalusana,. TA- Satlasana, DIS- Mehsana, pincode-- 384330, Mehsana, Gujarat, 384330

I am giving a one emi payment but I am not recieved any messages for this successfully payment .and also I am tried call him but he is not pick up my phone ...and then your company is calling me and said your emi is not completed but I am giving my payment already to your agent ...and your agent is not send me the confirmation message... so please help
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    Prajapativas,. AT- Bhalusana,. TA- Satlasana, DIS- Mehsana, pincode-- 384330, Mahesana
    Gujarat
    India
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