Hero Fincorp — Reversal my EMI amount and share all loan docs with NOC @[protected]@

Hi Team,

Please share all docs related to my loan (Loan welcome letter, Loan details, or Loan agreement), I tried to download multiple time all docs with the app but docs not received my mail id, I was full repayment of my loan of INR 3, 7611 after that I was seen around 1600 to pending foreclosure of my Loan, today I received SMS from my bank 3482 debited after I check with Paytm app is showing no pending amount of Paytm loan, same I attached regarding screenshot of my Paytm application.
Required:-
(1) Loan welcome letter.
(2) Loan full detail letter.
(3) Loan Agreement letter.
(4) Loan NOC
(5) Pending amount reversal