Hicare Pest Control — worst customer support and irregular service

Address:Mumbai City, Maharashtra
Website:Hicare.in

Please note my name is vikram agrawal and my number is [protected]. My order number is 700129 in hicare pest control. I have beg bugs problem in my room.
I have booked for pest control for my home on 27th of august 2017, i paid the amount through their online portal 2830rs. They told me that they provide 45 days garuntee, but their first service was very worst as their technicians was very rude and unprofessional and they had not done their job properly after that i made complaint on their costmer support and got one extra service after 4-5 days which was also not impressive, now after 15 days they are supposed to give 1 more service for which i am following with them from last 2 weeks when i call their customer support they schedul my service but when date comes their technicians don't come and when i call support they say that your service is not schedul in our system, it already happened 4-5 times with me and nobody has come for 2nd service till now and they have wasted 4-5times my time and spoiled my other plans too because after scheduling my service i need to stay at room nd cancel other plans. Kindly help with the issue as they are playing around. It's been more than a two week i have been following up with their customer care, but no response. They are very unprofessional.
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Dear Vikram,

It feels unfortunate to know about your experience with our team and would like to have an opportunity to rectify your perception. Thank you for sharing your contact and order details. Our concerned team will get back to you.

Warm Regards,
Team Hicare
We have scheduled the service on 26th Sept'17, Please share your feedback post service delivery.

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