| Address: | Laptop ZoneAddress: Everest Building, No 23, Poonamallee High Rd, opp. Sub Register Office, Adikesavarpuram, Periyamet, Chennai, Tamil Nadu 600003 |
| Website: | www.hilaptop.com |
I needed a laptop to buy it for my father and he had given money for the same.As the budget was little bit low i searched for a refurbished laptops.
Then i came across a website called hilaptop.com here is the link https://www.hilaptop.com/, after having a calling them i booked a laptop with order id = 64686, which you can see in this
link
http://hilaptop.com/in/p/Apple-MacBook-Pro-i7-A1286-i5-2.53GHz-laptop-Refurb-/30...⇄
Then they asked me to deposit Rs1000/- as an advance payment for cash on delivery, by trusting them i paid that advance of Rs1000/- via phonepe for Payu Payments Pvt Ltd
on 13/09/2022 at 3:20pm as deposit and order id was generated and order id is 64687, for both i received a mail along with their transaction id.Before payment they responded to me very well but after payment they didnt, on this basis
i was doubtful on them and i researched online on quora forum about this company hilaptop, i found so many negative comments.So i decided to cancel and i called them
but they didnt respond me, then i texted on whatsapp for cancellation even after blue tick they didnt respond and later on blocked me.Then i contacted their customer
service someone picked and i told to cancel the order and refund my money deposit, but he told they will not refund the amount as it is advance payment.Itold him that
i will complain against you to police but he didnt fear and cut the call after few pathetic words.Then i came here to report the issue.But after the one hour i got a mail
from shiprocket that your order is picked but i had already bought the new laptop from local market at my location Hubli as it was delaying too much.
i request you to take a proper action against them as they are cheating lot of innocent and poor people by taking money in advance and sending a damaged product as
i read in comments and not taking a proper action for it.
I am sharing few screenshots with along with this. Please do the help me sir i am jobless and every penny counts for me, i am struggling a lot with life sir.
please help, please help, please help you are the only god that can be seen with naked eyes on this earth .
An Email message received from them as below:
Order 64687 - payment has been notified.
Transaction’s data
Order’s ID: 64687
Payment method: Netbanking, Credit, Debit Card.
Amount: ₹ 1, 000.00
Transaction’s date:[protected]:19:41
Transaction’s ID: 68793
Thank you for completing the payment.
contact number of them are : [protected], [protected], [protected]
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