I have Purchased Ashok Leyland from Indian Autowheels -Basti-UP on 21/12/2021. Your service in basti is very poor. No one is responsible for answering our problem. Within 4 months both our Front Tires thread came out and tires were totally different damaged and we have to replace them as no option was left.
At the time of purchase we were told that it's servicing would be at 20000km by Mr Kamaal -Sales Manager -Basti but at service center mechanic is saying that servicing is done at 10000km.
Also now it front break shoe has fallen somewhere and it Calliper Piston is also totally damaged and now whole piston assembly needs to be changed as per mechanic available over here.
Service center doesn't have parts also and we have been told to purchase it from open market which cost around Rs.4000. Also no surety of genuine product.
Does it not comes under warranty? We have been using other Commercial Vehicles also but so many defects within a year send doubts on us regarding the quality and product from Hinduja Group.
Please help us. We are at showroom in Basti. Please assist a call from your end.
Shvetank Singh
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