[Resolved]  Hinduja Leyland Finance — Closure of Loan

Dear Sir/Madam,

I am writing to bring to your attention an outstanding issue regarding the financing of a tractor that was purchased from Hinduja Leyland Finance 5 years ago. According to my records, the loan for the tractor has been fully paid off, but the finance has yet to be closed. Despite repeated attempts to contact our respective dealer, there has been no response from their side for the past 4 months.

I understand the importance of closing the finance loan in a timely and efficient manner, and I am concerned about the lack of progress on this issue. I would like to request your immediate attention and assistance in resolving this matter.

As a customer who has fulfilled all of our financial obligations, I expect prompt and professional service from Hinduja Finance. I kindly request that you take immediate action to close the finance loan and provide a satisfactory resolution to this issue.

I am willing to provide any additional information or documentation that may be necessary to resolve this matter, and I am open to working with you to find a mutually acceptable solution.

If this issue is not resolved in a timely and satisfactory manner, I may have no choice but to raise a complaint in the court. I would prefer to avoid this outcome, and I hope that Hinduja Finance will take the necessary steps to resolve this matter promptly.

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

Sincerely,

Contract Number: ORBEBR00379