Hindustan Petroleum — contaminated fuel filled out in my car

Address:D3 Chetna Apartments, JM Road, Mumbai City, Maharashtra, 400078
Website:www.consumercomplaints.in/new_complaint

Sir,
I have filled diesel in my car on 14/09/2019 evening at mangatram petrol pump located at lbs marg bhandup west, mumbai-40078.
The next day onwards i could face starting problem to my car and i had to call the mechanic. After checking the vehicle he could realize that the diesel which filled was contaminated by mixing up water.
The day while the filling was carried out, it was heavy rain and small water logging were seen at the premises of the the petrol pump. I assume the the water might have gone in side their storage tank which caused to mix up of the water with fuel. After causing damage to my car by this, i have contacted the petrol pump with the bill, but they were not willing hear what i was trying to say.
So i here by request you to look in to this matter to find where the mistake have been occurred and i wanted to know they are intentionally cheating the customers.
If you are not giving any reply, i will not rely for any service of hp in future and also i will try to spread this through social media.

Thanks and regards,
Sudharman
Was this information helpful?
No (0)
Yes (0)
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My hp gas connection of 1 cylinder of mehsana gujrat area . It is blocked since last 10 days. On follow up with gas agency they asked for kyc. I have submitted my adhar card and plan card. It is also 5 day old story. I'm not getting any response from agency. Consumer no 626979 agency land line number is [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information