Hindustan Petroleum Corporation [HPCL] — Adulterated petrol filled in car resulting in severe damage of car components

Address:Bhandup West Mumbai

Petrol mixed with heavy proportion of water filled in my new car on 12-Sep-23 that damaged multiple car components. Car repair costed me Rs. 2.25 Lakh. This particular petrol pump was closed a month ago for known water seepage in their underground tank and was closed for one month for repairs. On the day of reopening my car was the first few vehicles that were filled petrol from the repaired tank. Pump owner denies, doesn't even share CCTV footage, area sales taking the matter casually, not providing the digital records of that day, any documents of the repair work, QA inspection, fuel line inspection etc. I have all evidence to prove this and the entire chronology of events recorded for any investigation but HPCL team isn't cooperating. I understand this will expose their flaws in internal processes and would cause damage to brand and customer trust but how can they expect me to pay this big amount from my salary? Somebody has to compensate for this loss.
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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
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    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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