Hindustan Petroleum Corporation [HPCL] — Behaviour of staff at retail outlet with customer

Address:

AMAR FILLING STATION, Satta bazar Chowk to Bus stand Road, Malerkotla-148023, Mohali, Punjab

Respected Sir,
I am senior citizen, Peace President of Rotary International District 3090, India, Consltant editor of TCN TV networkand social activist in punjab. Today Saturday, July 8, 2023 at 15.25 PM, I went at retails outlet namely AMAR FILLING STATION, Satta bazar Chowk to Bus stand Road, Malerkotla-148023 punjab for the fuel of my vehicle. The saleman was busy on mobile phone at dispencing unit (machine). The saleman hold the nozel and ordered me to open tank, whereas in other hand, he was using the mobile phone. I told him very much politely to stop using of mobile phone, because it's very much harmful while filling petrol in vehicles. He respond me very humalised language and told me that his both hands busy and denied to open the tank cover. I told him about his duty, responsibility and attitude with the customers. Then he started abusing language and threaten me. I have already paid him money for the material, hence I could not go back without filing. I said " you can take my picture, I don't affraid, nobody can stop me. I went to the office but dealer was not available, then I called to sales office, Mr. Ankush Gupta[protected] @17.28 PM. but the call was unrespnded. It's really harm the reputation of the company.