Hindustan Petroleum Corporation [HPCL] — Gas Cylinder not delivered and worst service provider

Address:

S. No. 17/19, Pneville - Pharande Space, Katawasti, Punawale, Pune - 411033

I booked online for refilling gas cylinder. Details given below

1. Order Ref No. - [protected]
2. Order No. - 378981
3. Booking date - 1st July 2021
4. Agency - Pankaj HP Gas Agency BRT road Ravet
Ph no - [protected]/[protected]
Consumer No.- 610882

Its been more than 8 days, we didn't get any update on that. We called Agency 100 time but no response from them. Now we wanted to cancel the old booking so that we can change our distributor but also couldn't do it as one booking is still pending.

Called toll free number as well to get some solution that how to cancel old booking but didn't get any solution.

Worst service and website experience for this HP gas connection and booking.

Request you to please cancel old booking for Gas cylinder and tell me how to change distributor ?