Hindustan Petroleum Corporation [HPCL] — inefficient in customer service

Address:

Mumbai City, Maharashtra, 40074

Consumer number 683039 shubhangi merwade

Today morning we were left with no gas and called p a zaveri for refill, anita was employee on landline she told if required pls carry gas card atm card etc

When i entered the office with my wife she told to enroll for ezy suvidha card worth inr 20... When asked about benefits we were told same is link to consumer number and can be used for online booking and also assured to delivery cylinder same day.

Around 6.30pm i spoke with ramesh krishnan he confirmed same will be delivered tomorrow because of some internal issues.

At the end we suffered... My entire family was empty stomach for day, for no mistake. Such type of client services will benefinately create wrong brand image.

Amit [protected]