Hindustan Petroleum Corporation [HPCL] — lpg cylinder

Address:

Mumbai City, Maharashtra, 400053

I had booked for supply of gas on 2nd may'18 and yet to receive the cylinder. On 5th may'18 over sms i was notified that cash memo no.582414 dtd 5.5.18 was generated and authentication code was intimated. Thereafter every day i plead with the lady who picks up after a prolong wait and says"today we will supply". On 9th may.. Self again requested for urgent supply and again she told will supply and intimating the delivery guy for supply. She has very kindly shared the cell no. Of the del guy. I spoke to him and he said around 5pm will give. On 19th again i called the guy and asked why he did not deliver... He said today positively.. Again around 7 pm i contacted.. Firstly he refused to pick up... And after 10th try.. He picked up and said that area is not in my list. Today i reported the matter again to the lady of the apnabazar and demanded to know why this thing is happening and again she said that it will be supplied today. My consumer no. Is 657392. I have only one cylinder. Please do the needful and request to investigate whether people who booked after me received gas or not or it is done first come first serve basis. Please ask them to provide the list of gas cylinder supplied as per booking or not. If not what steps are being taken by the hp management, may kindly be intimated.
Regards-
Saumitra ghosh