Hindustan Petroleum Corporation [HPCL] — Misbehaviour by manager Ramesh Negi and not having proper toilets facilities

Sir,
I, myself SK Barnwal with family on tour to Haridwar and Rishikesh, visited on car no. UK17J3017 at M/s Surendra and Sons HP fuel station at Haridwar Rishikesh Highway on 17.06.2022 for fuels. While went for using toilets, it was locked and the manager mr. Ramesh Negi's behaviour was very rude and uncivilized. When enquiry made, he didn't produce complaint book and told that jaha complaint karna hai kar do.
My family was in urgent need of toilets and his unfriendly and rude behaviour along with not providing utilities facilities put the HP image very down. Please take strict action against the petrol pump agency as the tourists who arrive here are for the economy of this place
Thanking you,
SK Barnwal
[protected]
skbarnwal.[protected]@gmail.com